Our Guarantee

At BAGNEX, every order is backed by a simple, customer‑first guarantee so you can shop with confidence.

30‑Day Satisfaction Guarantee

If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange, as long as it meets our return conditions. Returns come with free return shipping, and there are no restocking fees.

Quality and Authenticity

BAGNEX is committed to offering products that match their descriptions and photos on BAGNEX.SHOP. If you receive an item that is defective, damaged, or significantly different from what you ordered, we will work with you to replace it or issue a refund in line with our Return Policy.

Secure Shopping

All purchases on BAGNEX.SHOP are processed through secure, reputable payment providers to help protect your personal and payment information. You can choose from supported payment options at checkout and receive an order confirmation for every successful transaction.

Clear Support and Communication

If you ever have a problem with your order, BAGNEX promises clear, prompt communication to resolve the issue as quickly as possible. You can contact the support team at Support@BAGNEX.shop or +1 (448) 305‑8158 for help with orders, returns, or product questions.

Our Commitment to You

The BAGNEX guarantee is built on fair policies, responsive service, and respect for every customer. Policies may evolve as the store grows, but the goal remains the same: to make sure you feel confident, informed, and supported every time you shop with BAGNEX.