Billing Terms & Condition

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Billing Terms & Conditions

Last updated: December 24, 2025

These Billing Terms & Conditions (“Billing Terms”) explain how BAGNEX (“we”, “us”, “our”) handles prices, charges, invoices, and related billing matters for purchases made on BAGNEX.SHOP. By placing an order, you agree to these Billing Terms in addition to our Terms of Service, Payment Policy, and Return Policy.

 

1. Prices and currency

  • All product prices, shipping fees, and charges are shown in the currency displayed at checkout (most commonly U.S. dollars for international customers).

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  • Prices may change at any time without prior notice, but any such changes will not affect orders already placed and confirmed.

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  • If your bank or card operates in a different currency, the final amount you pay may include currency conversion fees charged by your bank or payment provider.

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2. Taxes, duties, and fees

  • Applicable sales taxes, value‑added taxes (VAT), or similar charges may be added at checkout, based on your shipping address and local regulations.

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  • For international orders, import duties, customs fees, and local taxes may be collected by your customs authority or carrier and are usually not included in our prices unless explicitly stated at checkout. These charges are your responsibility.

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3. Accepted payment methods

  • You must pay for your order using one of the payment methods offered at checkout (e.g., major credit/debit cards, digital wallets, or other supported options).

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  • The payment method available to you may depend on your location, device, and order details, and can be updated or changed by us at any time.

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Details about each method and any provider‑specific conditions are outlined in our Payment Policy and any additional terms shown during checkout.

 

4. Authorization and payment timing

  • By submitting an order, you authorize us and our payment processors to charge the total amount displayed at checkout (including products, shipping, taxes, and any additional fees) to your chosen payment method.

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  • Payment is generally captured at the time you place your order. In some cases (e.g., pre‑orders, certain wallets, or buy‑now‑pay‑later), authorization and capture may follow the rules of the payment provider or service you choose.

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If your payment cannot be processed or is declined, your order will not be confirmed, and we have no obligation to ship until full payment is successfully received.

 

5. Billing information accuracy

  • You agree to provide current, complete, and accurate billing information (including name, billing address, email address, and payment details) for all purchases made at BAGNEX.SHOP.

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  • You agree to promptly update your account and other information, including your email address and payment card numbers and expiry dates, so that we can complete your transactions and contact you as needed.

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We reserve the right to cancel or suspend orders if billing information is inaccurate, incomplete, or appears fraudulent.

 

6. Order confirmation and invoices

  • After a successful payment, you will receive an order confirmation email that includes a summary of your purchase and the amount billed. This serves as your receipt.

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  • If you require a formal invoice or additional documentation, you may contact customer support with your order number and billing details.

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7. Adjustments, corrections, and errors

  • While care is taken to ensure accuracy, pricing or billing errors may occur (for example, incorrect price, discount, or tax calculation).

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  • If we discover an error after you place an order, we reserve the right to correct the error and either:

    • Contact you with the option to confirm the order at the correct amount, or

    • Cancel the order and issue a full refund, if payment has already been processed.

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If you believe there is a billing error on your order, contact us as soon as possible so we can review and correct it where appropriate.

 

8. Recurring charges and subscriptions

If BAGNEX offers subscription products or recurring billing in the future, the following will apply:

 

  • The terms (billing cycle, price, renewal, and cancellation rules) will be clearly displayed at the time of subscription.

  • By starting a subscription, you authorize us to charge your payment method automatically at each renewal period until you cancel in accordance with the subscription terms.

  • You are responsible for cancelling before the next billing date if you do not wish to continue; partial periods are typically not refunded unless required by law or explicitly stated.

Any active subscription‑specific conditions will be set out on the relevant product or plan page.

 

9. Refunds and chargebacks

  • Refunds are processed in line with our Return Policy and Shipping Policy and, when approved, are usually credited back to the original payment method.

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  • Processing times for refunds depend on your bank or payment provider and may take several business days after we issue the refund.

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If you initiate a chargeback or dispute a payment with your bank or card issuer instead of contacting us first, we may:

 

  • Suspend or cancel your orders and access to future purchases;

  • Request additional information to verify the claim;

  • Contest the chargeback if we believe it is unfounded or fraudulent.

10. Cancellations by customer

  • If you wish to cancel an order, contact us as soon as possible. If the order has not yet been processed or shipped, we may be able to cancel and issue a refund.

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  • If the order has already shipped, cancellation is not guaranteed, and you may need to follow the standard return process once the order is delivered.

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Whether cancellation is possible will be communicated based on the status of your order at the time of your request.

 

11. Cancellations by BAGNEX

We reserve the right to cancel any order (in full or in part) for reasons such as:

 

  • Suspected fraud, unauthorized or illegal activity;

  • Incorrect or incomplete billing or shipping information;

  • Product unavailability or significant pricing errors;

  • Non‑payment or failed payment authorization.

If your order is cancelled, we will notify you using the contact details provided and, where payment has already been taken, we will issue a refund for the cancelled portion.

 

12. Changes to these Billing Terms

We may update these Billing Terms & Conditions from time to time to reflect changes in our billing processes, payment options, or legal requirements.


Any updates will be posted on this page with an updated “Last updated” date and will apply to orders placed after the change takes effect.

 

13. Contact information

For any questions about billing, charges, or payments on your account, please contact:

 

BAGNEX
Email: Support@BAGNEX.shop
Phone: +1 (448) 305‑8158
Address: 21431 San Simeon Way apt 211, Miami, Florida 33179, United States